As of July 2011 I have joined the IT University of Copenhagen. I am an assistant professor in the Design, Culture, Mobility and Communication group. I maintain a page related to ITU activities.

Prior to joining ITU, I was a post-doc at ABB in Oslo, Norway. There, I investigated the opportunity for ubiquitous computing in the oil and gas sector as well as telerobotics.

My general field is interaction design and human-computer interaction. That's a big tent, and I find a lot of things interesting within that including ubiquitous computing, ambient visualisation, persuasive technology, computer-supported cooperative work, robotics and socio-technical systems. I’m particularly focused on the social dimension of technology and how we design technology that bridges the gaps between established systems, practices and people. I take a qualitative, exploratory approach and like to straddle the technical, social and design perspectives of the field.

 

Please also see my PhD thesis on mobile social software design (submitted November 2007, accepted April 2008), The University of Queensland.

• Working paper:
  Heyer, C. (2011) “The New Mundane”

• Anisi, D., A., Persson, E. and Heyer, C. (2011) “Real-world demonstration of sensor-based robotic automation in oil and gas facilities.” In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS2011), San Franciso, USA. IEEE, pp. 235-240.
  IEEE Xplore
• Ljungblad, S. and Heyer, C. (2010) “Blue-Sky and Down-to-Earth: How analogous practices can support the user-centred design process.” In Proceedings of the 6th Nordic Conference on Human-Computer Interaction (NordiCHI'10), Reykjavik, Iceland. ACM, New York, pp. 723-726.
  ACM Portal
• Heyer, C. (2010) “Human-Robot Interaction in Future Industrial Robotics Applications.” In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS2010), Taipei, Taiwan. IEEE, pp. 4749-4754.
  IEEE Xplore
• Heyer, C. (2010) “Investigations of Ubicomp in the Oil and Gas Industry.” In Proceedings of the 12th ACM International Conference on Ubiquitous Computing (UBICOMP2010), Copenhagen, Denmark. ACM, New York, pp. 61-64.
  ACM Portal
• Heyer, C. and Brereton, M. (2010) “Design from the Everyday: Continuously evolving, embedded exploratory prototypes.” In Proceedings of Designing Interactive Systems 2010 (DIS'10), Aarhus, Denmark. ACM, New York, pp. 282-291.
  ACM Portal
• Heyer, C. (2009) “High-Octane Work: The oil and gas workplace.” In Proceedings of European Computer-Supported Cooperative Work 2009 (ECSCW'09), Vienna, Austria. Springer London, pp. 363-383.
  SpringerLink
• Heyer, C. (2009) “The Å Publish/Subscribe Framework.” In Proceedings of Ubiquitous Intelligence and Computing (UIC'09), Brisbane, Australia. LNCS 5585/2009 D. Zhang et al. (eds.) Springer Berlin pp. 99-110.
  SpringerLink
• Heyer, C. and Grønning, I. (2008) “Cross Workplace Perspectives: Relating studies from hospitals to an oil and gas workplace.” In Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges (NordiCHI'08), Lund, Sweden. ACM, New York, pp. 475-478.
  ACM Portal
• Heyer, C., Brereton, M., and Viller, S. (2008) “Cross-channel mobile social software: an empirical study.” In Proceeding of the Twenty-Sixth Annual SIGCHI Conference on Human Factors in Computing Systems (CHI'08), Florence, Italy. ACM, New York, pp. 1525-1534.
  ACM Portal
• Heyer, C. and Brereton, M. (2006) “Socialising Across Channels: Group multichannel communication.” In Proceedings of the 18th Australia Conference on Computer-Human interaction: Design: Activities, Artefacts and Environments (OZCHI'06), Sydney, Australia. ACM, New York, pp. 421-424.
  ACM Portal
• Heyer, C. and Diederich, J. (2002) “Tibianna: A Learning-Based Search Engine with Query Refinement.” In Proceedings of the Seventh Australasian Document Computing Symposium (ADCS'02), Sydney, Australia. University of Sydney, pp. 105-108.
• Heyer, C., Madden, J., Hollingsworth, K., Heydon, P., Bartlett, K. and J. Diederich, J. (2002) “MyNewsWave: User-centered Web search and news delivery.” In Proceedings of the Seventh Australasian Document Computing Symposium (ADCS'02), Sydney, Australia. University of Sydney, Australia. pp. 121-124
• Sutton, P., Brereton, M., Heyer, C. and MacColl, I. (2002) “Ambient Interaction Framework Software Infrastructure for the Rapid Development of Pervasive Computing Environments.” In Ubiquitous Computing Trends: Tricks and Traps. Australian Computing Society.

• Heyer, C. (2010). “Popular and Practical Robots.” Second Int'l Workshop on Designing Robotic Artefacts with User- and Experience-Centred Perspectives (at NordiCHI'10), Reykjavik, Iceland. Position statement.
• Heyer, C. (2010). “Perpetual and Pervasive Contact in Social Groups.” Social Interaction in Spatially Separated Environments (at UBICOMP'10), Copenhagen, Denmark.
• Heyer, C. (2010). “Prototypes for Business Types.” Materialities Influencing the Design Process (at DIS'10), Aarhus, Denmark. Position statement.
• Heyer, C. and Brereton, M. (2008). “Reflective Agile Iterative Design.” Second Int'l Workshop on Mundane Technologies and Social Interaction (SIMTech'08), Cambridge, UK.
• Heyer, C., Skourup, C., Gunnar, J. and Pretlove, J. (2008) “Rethinking Industrial Robot Interaction.” Designing Robotic Artefacts with User- and Experience-Centred Perspectives. (at NordiCHI'08), Lund, Sweden. Position statement
• Heyer, C. and Brereton, M. (2007). “Leveraging mundane technologies for group mobile social communication.” Int'l Workshop on Mundane Technologies and Social Interaction (SIMTech'07), Melbourne, Australia.
• Heyer, C. (2004) “Sociable Wearable Design.” Doctoral Colloquium, Eighth IEEE International Symposium on Wearable Computing (ISWC'04), Arlington, VA, USA).